EASY 100% SATISFACTION GUARANTEE
If you are not happy with your purchase for any reason, you may return it within 60 days for a full refund, less original shipping charges. If the return is due to an Old Farmer’s Store error, product defect, or shipping damage, then original shipping charges will also be refunded.
To notify us of your intent to return email firstname.lastname@example.org or call 1-877-717-8924. After we receive your item back, we will issue a refund.
Send your return along with your ORDER ID# to the following address:
Attn: Almanac Returns
1641 Commons Parkway
Macedon, NY 14502
Packages ship via the United Parcel Service (UPS) and the United States Postal Service (USPS). We do NOT ship to prisons.
- Orders up to $69.99 = $6.95
- Orders of $70 or more = FREE*
* Contiguous US only. Your entire order must ship to the same address. Certain products excluded as noted in their descriptions.
Delivery time includes warehouse processing and shipping transit time. Delivery time is approximate and not guaranteed.
- Standard: 4-6 Business Days
INTERNATIONAL SHIPPING (including Canada)
We do NOT accept orders for shipment outside the US. Try Amazon.com instead. Click here to see a list of stores that sell the Almanac in Canada.
STORE POLICIES & INFORMATION
- Only 1 promo/coupon code may be used at a time.
- Promo codes cannot be used to buy gift certificates.
- Promo codes cannot be applied to previous orders.
- All products sold are while supplies last only.
- Glass rain gauge vials/tubes are not warranted or replaced when broken.
- Customers have 60 days to report missing packages to get a replacement or refund.
- Unfortunately, it is NOT possible to change the shipping address or cancel after an order is placed as processing and packing happens quickly.
- Pre-Orders: If an item is purchased on pre-order and you purchase other products, your order will NOT ship until it is complete unless you contact customer service or it is noted on the product page that other products purchased will ship right away.
- 2-3 weeks after purchase, you'll receive an email with a link inviting you to leave a product review. This is the only way to leave a review.
- Please tell other customers if the description was accurate and your impression of the item's quality.
- Off topic and inappropriate reviews will be deleted.