Shipping, Returns & Policies
1-800-ALMANAC Option #2 (800-256-2622)
Monday thru Friday 9 a.m. to 6:00 p.m. Eastern Time
store@almanac.zendesk.com
100% SATISFACTION GUARANTEE
If you are not happy with your purchase for any reason, you may return it within 45 days of delivery for a full refund, which includes your original shipping charges.
Customers are responsible for return shipping costs. However, in the unlikely event your item arrived damaged or defective, we’ll take care of it and work with you to find the best return solution.
RETURNS
Notify us of your intent to return by calling 1-800-256-2622 and press option #2 or emailing store@almanac.zendesk.com.
Return Address:
Smart Warehousing
Attn: Yankee/Almanac Returns
2300 Liberty Drive
Northampton, PA 18067
CONTIGUOUS U.S. SHIPPING
Packages ship via FedEx or the United States Postal Service (USPS).
- Orders up to $124.99 = $9.95
- Orders of $125 or more = FREE*
* Contiguous United States only. Your entire order must ship to the same address. Certain products excluded as noted in their descriptions.
NON-CONTIGUOUS U.S. SHIPPING (Alaska, Hawaii, Puerto Rico)
Packages ship via FedEx or the United States Postal Service (USPS).
- Orders all = $29.95
DELIVERY TIME
Delivery time includes warehouse processing and shipping transit time. Delivery time is approximate and not guaranteed. Packages ship from Northampton, Pennsylvania.
- Standard: 3 - 4 Business Days
- Free Standard: Also 3 - 4 Business Days
INTERNATIONAL SHIPPING (including Canada)
We do NOT accept orders for shipment outside the US. Try Amazon.com instead.
Click here to see a list of stores that sell the Almanac in Canada.
IMPORTANT STORE POLICIES & INFORMATION
- Unfortunately, it is not possible to change the shipping address, adjust an order, or cancel an order after it is placed as processing and packing happens very quickly.
- Customers are solely responsible for wrong, undeliverable, or incomplete shipping addresses or email addresses, correspondingly no refunds will be issued for misdelivered orders.
- Customers are solely responsible for verifying product quantities requested before submitting an order. As noted above, customers must pay for return shipping to get a refund.
- Customers have 45 days to report missing packages/products to get a replacement or refund.
- If a package is returned by the shipping carrier as undeliverable, we will not reship it to the same address.
- Only 1 promo/coupon code may be used at a time.
- Promo codes cannot be used to buy gift certificates.
- All products are sold while supplies last only.
- Products available for pre-order should not be ordered with other in-stock products. Place separate orders to receive in-stock products immediately. In-stock products may no longer be available when a pre-ordered item is ready to ship out in the future.
- Find more information on our FAQ page.
PRODUCT REVIEWS
- Please focus reviews on an item's quality, description accuracy, and information that would be helpful to other buyers.
- Off topic submissions will be rejected.