Frequently Asked Questions

1-800-ALMANAC Option #2 (800-256-2622)
Monday thru Friday 9:00 a.m. to 9:00 p.m. Eastern

Order Checkout FAQ’s

How do Promo/Coupon codes work?

  • Promo/Coupon codes can be entered into our shopping cart or during checkout.

  • Only 1 Promo/Coupon code can be used per order.

  • Club Offers/Subscriptions are exempt from Promo/Coupon code discounts.

  • Gift Certificates are also exempt from Promo/Coupon code discounts.

  • Within 7 days of purchase, you may retroactively apply an applicable Promo/Coupon code or sale discount by contacting us.

I placed an order and would like to make a change/cancel it. How can I do that?

  • Unfortunately, it is NOT possible to change the shipping address or cancel after an order is placed as processing and packing happens quickly.

I had an item in my cart yesterday and didn’t check out. Now I see it has been removed and it’s not available. Why is it missing now?

  • All items are sold while supplies last. If the item is missing from your cart, it is most likely out of stock.

Shipping FAQ’s

Can I return an Old Farmer’s Almanac product that was purchased on Amazon or other retail stores?

  • We can only accept returns for items that were purchased on our website. You would need to contact the place you purchased the item from for return information.

Do you ship to Canada or outside the United States?

  • We only ship to the United States.

What happens if I order a pre-order item with other merchandise?

  • Pre-ordered products must be purchased alone. If you want other in-stock products, you will need to place a second order. In stock items will be removed and refunded from orders that contain pre-ordered items.

My item arrived damaged—whom do I contact?

  • Please contact our customer service department, which operates Mon-Fri 9 a.m. to 9 p.m. Eastern Standard Time, at store@almanac.com or call 1-800-ALMANAC Option #2 (800-256-2622)

Do you pay for return shipments/what is the return policy?

  • If you are not happy with your purchase for any reason, you may return it within 30 days of delivery for a full refund, which includes your original shipping charges. Customers are responsible for return shipping costs. However, in the unlikely event your item arrived damaged or defective, we’ll take care of it and work with you to find the best return solution.

  • Customers are solely responsible for quantities ordered and wrong or incomplete shipping addresses or email addresses.

For more information on Shipping, Returns and Policies, please click here.

Digital Product FAQ’s

How do I view my digital content I purchased?

  • All digital products are available within minutes of purchase, usually instantly.

  • Some of our digital products are PDF files that you download to your computer. Others digital products are links to special websites that will be emailed to you right after purchase. Please read the product's description to see what you will be receiving.

Club Offer FAQ’s 

Does the Garden Planner come with the Garden Club?

How much will my renewal cost?

Your club will renew automatically each year at the same price you paid originally (unless otherwise notified). Current pricing:

  • Gardening Club: $49.92/year

  • 1792 Club: $109.97/year

  • Almanac Essentials: $27.92/year

You'll receive a reminder email at least 30 days before your renewal date so you can update your billing or shipping information if needed.

When does my membership renew, and when will I get shipments?

Gardening Club & 1792 Club (3-ship model):

  • Your renewal occurs one year from the date you joined.

  • You’ll receive your first shipment right after signing up or renewing.

  • Your next two shipments will follow based on our fixed seasonal schedule:

    February 1, May 1, and August 1

Example: If you join in April, you'll get your first box immediately, then your next two boxes on August 1 and February 1.

This ensures members always receive three seasonal shipments per membership year, aligned to the seasons.

Almanac Essentials (single-ship model):

  • Ships once a year, on the same day as your annual renewal.

  • You’ll receive the latest edition of The Old Farmer’s Almanac and Gardening Calendar—no seasonal follow-ups.

How do I update or cancel my membership?

You can manage everything from your online account (desktop recommended):

  1. Visit store.almanac.com

  2. Log in and go to “View Subscriptions”

  3. Click “View” next to your club

  4. Select “Edit” to update your address, payment method, or cancel

Need help? Email us anytime at store@almanac.com

What’s included in each membership?

Gardening Club ($49.92/year):

  • OFA Trade Edition

  • Gardening Calendar

  • Seasonal Garden Guides

  • Almanac Quarterly (print)

  • Welcome Gift

  • 10% Store Discount

  • Full Digital Library Access

  • Member-Only Webinars

1792 Club ($109.97/year):

Everything in Gardening Club, plus:

  • OFA Premium Editions (Hardcover, Easy-to-Read, etc.)

  • Full Calendar Set (Weather, Moon, Country, Planner, Gardening)

  • Collectible Tote & Seasonal Replicas

  • Bonus Shipments with exclusive extras

  • Free Shipping

Almanac Essentials ($27.92/year):

  • OFA Trade Edition

  • Gardening Calendar

  • Digital Almanac Access

  • Ships once a year at renewal

How do I access my digital benefits?

You’ll receive an email after your first order ships with your login information. From there, you can access:

  • The full digital Garden Guide Library

  • Digital editions of the Almanac

  • Webinars (for Gardening & 1792 members)

  • Almanac Extra! and Quarterly

Can I give a Club membership as a gift?

Not at this time. All clubs are billed annually and personalized per member. You’re welcome to enter a different name or shipping address during checkout, but all renewal emails will go to the account holder.

Why am I getting Club emails if I live outside the U.S.?

We do our best to avoid this, but email addresses don’t always tell us your location. If we don’t currently ship to your country, just click “unsubscribe” at the bottom of any message.
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